Wednesday, November 16, 2011

Management Information Systems and Decision Support Systems for Organizational Use


Thomas Janovic
Info. Tech.
Prof. Vengerov
11/16/11
MIS and DSS for Organizations

            MISs, management information systems, and DSSs, Decision Support Systems are highly effective tools for businesses and organizations to make better decisions which ultimately allows them to increase their competitive advantage and improve the organization’s overall success. Managers must not only have a complete understanding of the business they’re in and how to compete in the marketplace, but also should “understand how to use software tools, including DSS (decision support systems) and MIS (management information systems) to make the best decisions.”[1]
            MISs and DSSs grant managers and businessman of all industries entrance to a greater amount of information and data, improve their credibility, standardize information throughout the organization, and help businesses to become flexible and more adaptable. MISs and DSSs are two different things and their functions must be understood completely to achieve effectiveness for the firm as a whole. “A management information system (MIS) provides information needed to manage organizations efficiently and effectively, and is used to analyze operational activities in the organization through people, technology, and information.” [2] A “decision Support System (DSS) is a specific class of computerized information system(s) that supports business and organizational decision-making activities.”[3]
            The function of a MIS and DSS is to provide large amounts of information to managers in an understandable form so they can make intelligent decisions based on factual information and data. These systems provide ongoing support by analyzing the business’s performance on a regular basis, providing long-term trends and analysis of sales, costs, revenue, marketing, and equity, while updating the organizations financial information. A manager of decision maker may reorganize this information as they need to achieve the individual needs of the firm and produce various types of helpful documents such as charts, balance sheets, and graphs.
            There are many different types of DSSs and MISs to choose from which are individually based on the goals and objectives of the organization. Many of these systems are highly complex and expensive which may be needed by larger businesses with a heavier work load and bank account. However, there are also MISs and DSSs that are made for small and medieum-sized enterprises (SMEs) as well. The MISs many businesses use today are created to assist managers in all aspects of decision making, while DSSs are much more “narrow in scope” and focus more on the financial information of the org.
            Once these information systems are initiated into the organization they allow for a greater flow of information. Managers and executives in all branches of the business can create and share documents which will ultimately reach all areas of the firm, rather than just one or two. These systems require all users of the system to store and retrieve data using the same interface, allowing information to be accessed easier, decreasing the burden on employees of learning a new information system. Managers can now share this information with each other and since they utilize the same information system, can work together faster to come up with better business solutions.

Works Cited

  1. http://smallbusiness.chron.com/mis-dss-benefits-company-15243.html
  2. http://en.wikipedia.org/wiki/Management_information_system
  3. http://www.informationbuilders.com/decision-support-systems-dss

Wednesday, November 9, 2011

Methods of Decision Making: Kepner-Tregoe Method

Thomas Janovic
Info. Tech.
Prof. Vengerov
11/8/11
Decision Making Methods: The Kepner-Tregoe Matrix

            Decision making can be a person’s most vital weapon in the ways of the world. The many different types of decisions we make in our lives directly influences who we are as people. Some decisions can lead us to greatness and some can lead us straight into the gutter. Therefore, the decision making process we all experience thousands of times a day plays a crucial role in determining where our lives have been going, and more importantly where they are headed.
There are all different types of decision making methods in the world, many of which can be very helpful in determining how one makes his or her own decisions. One theory on decision making methods that was proven successful was that of Charles Kepner and Benjamin Tregoe in the 1950s. The Kepner and Tregoe Method was built on the notion that people could be taught how to think critically. “It is essentially a method for fault diagnosis and repair rather than for disorganized or systemic problem domains, or those where freshness of vision is essential.”[1] They believed their techniques could help people make unbaised, risk-assessed decisions.
This method is about making the best possible choice, not the most perfect one or the one that sounds the best. According to kepner-tregoe.com, “The Kepner-Tregoe approach is based on the premise that the end goal of any decision is to make the "best possible" choice.” One of the main ideas in this approach is to properly evaluate the important decisions you make while at the same time lessening the risk associated with it. This method instructs you how to set clear and precise goals or objectives, while attacking them from every angle, weighing the alternatives and deciding on the best route possible. Those alternatives must be weighed and compared with each other until one final solution is obtained. When a major decision is thought out in this manner it allows you to better forecast certain problems or obstacles that might present themselves at uncertain times and places. Those complications can easily be squashed if you have properly prepared yourself before hand, immediately allowing you to have control over the situation much better than you would have without the proper thinking techniques.
            The main objective in this approach is to help you to make unbiased, cold calculated decisions. Allowing your decisions to be made on emotions and/or gut-instinct will only hinder your decisions to be tunneled into your “pre-conceived beliefs or prior experiences.” Do not feel discouraged, this is the mold in which we were created. The Kepner-Tregoe approach is set up to limit that archaic, biased thinking and establish a more controlled and efficient thought structure, allowing risk analysis and goal prioritizing to rein supreme.

Works Cited

  1. http://www.mycoted.com/Kepner_and_Tregoe_method
  2. http://www.kepner-tregoe.com/AboutKT/AboutKT-History.cfm


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